Spoof Solutions Privacy Policy

Spoof Solutions knows that you care about how your information is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We take your privacy seriously. You can learn more about our Privacy Policy below. By visiting our website or using our Service, including our mobile app, you are consenting to the practices described in this Privacy Policy (this “Policy”).

BRIEF OVERVIEW

Information We Collect

We may collect your information in connection with your registration, use, purchase, or inquiries on or about our websites. We are the data controller for this information.

How We Use Your Information

We may use your information to provide services, respond to and fulfill your requests, operate and market our Service, comply with applicable law, and as otherwise permitted by applicable law.

How We Share Your Information

We may share your information with our affiliates, subsidiaries, business partners, service providers, and other third parties to provide our Service and fulfill your requests, and as otherwise consented to by you or as permitted by applicable law. Under certain circumstances, we act as the data processor of your information.

Security of Your Information

We maintain commercially reasonable technical, administrative, and physical security measures designed to protect your information.

Cookies and Other Tracking Technologies

We may use cookies and similar technologies to help provide our Service, offer you a more personalized user experience, and market products and services to you.

Your Choices

You can opt out of receiving marketing communications from us, change your communication preferences, update your data sharing consents, and opt out of certain sharing of your information with third parties.

Access, Correction, and Erasure of Your Information

We provide you the opportunity to access, correct, update, and request the erasure of your information.

International Transfers

If you are using the Service outside the U.S., we may transfer your information outside of your home country, to the U.S. or a third country. To protect your information, any such international transfers will be made in accordance with applicable law.

Links to Other Websites

Our websites and Service may contain links to other websites or services that are not owned or controlled by Spoof Solutions, including links to websites of our advertisers, sponsors, and partners.

Changes to This Policy

You will be notified about any material changes to this Policy via a posting on our app and website, and as otherwise required by applicable law.

Contact Us

If you have questions about this Policy, please contact us.

Notices to Residents of Certain Jurisdictions

Residents of certain countries may have additional rights.

What Does This Privacy Policy Cover?

This policy covers how Spoof Solutions treats personal information that Spoof Solutions collects and receives, including via all related websites, networks, embeddable widgets, downloadable software, and mobile applications (including tablet applications), and other services provided by us and on which a link to this Policy is displayed (collectively, our “Service”). This includes information related to your past use of Spoof Solutions products and services, and information about you that is personally identifiable, such as your name, address, email address, IP address, and phone number. This Privacy Policy, however, does not apply to the practices of companies that are not affiliated with Spoof Solutions.

What Information Do We Collect?

We generally act as the data controller of your information. We collect the following types of information:

Information You Provide

When you register for or use the Service, Spoof Solutions collects what is generally called “personally identifiable information,” “personal information,” or “personal data.” All these terms refer to information that specifically relates to or identifies a particular individual. Personal information also includes information that, when linked to other information, identifies a specific individual. When you register, we ask for a limited amount of personal information, including but not limited to, your phone number and payment information. When you sign into our Service, you are not anonymous to us. Spoof Solutions also collects information about your transactions with us, including information about your use of our Service.

Cookies Information

When you use the Service, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Service. Consult your device's web browser “Help" file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.

Automatically Collected Information

If you consent, when you use the Service, we may automatically record certain information from your device by using various types of technology, including “clear gifs" or APIs. This “automatically collected" information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use the Service, the pages or other content you view or otherwise interact with on the Service, and the dates and times that you visit, access, or use the Service. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message. This information is gathered from all users.

Location Information

If you use our Service, we may receive your generic location (such as city or neighborhood) or, with your consent, precise geographic location data from your mobile device when the app is running and when it is not running. We may, for example, receive this information when you are in proximity to certain beacons, choose to publish your location, or in your comments or communications with us. We may use and store this information to provide and improve features of our Service, for example, to tailor our Service in order to better facilitate your requests and to provide you more relevant information about callers.

Integrated Services

You may be given the option to access or register for the Service through the use of your username and passwords for certain services provided by third parties (each, an “Integrated Service”), such as through the use of your Facebook account, or otherwise have the option to authorize an Integrated Service to provide personal information or other information to us. By authorizing us to connect with an Integrated Service, you authorize us to access and store your personal information that the Integrated Service makes available to us, including your name and email address, and to use and disclose such information in accordance with this Policy. You should check your privacy settings on each Integrated Service to understand and change the information sent to us through each Integrated Service. Please review each Integrated Service’s terms and privacy policies carefully before using their services and connecting to our Service.

Information from Other Sources

We may obtain information, including personal information, from third parties and sources other than the Service, such as our partners, advertisers, customers, and Integrated Services. If we combine or associate information from other sources with personal information that we collect through the Service, we will treat the combined information as personal information in accordance with this Policy.

What Are the Legal Bases for Our Collection of Information?

We collect and process your personal data using one or more of the following legal grounds:

  • Performance of a contract;
  • Compliance with a legal obligation;
  • Legitimate interest; and
  • Your consent.

How Do We Use the Information We Collect?

We use the information we collect in a variety of ways in providing the Service and operating our business, including the following:

  • We use the information that we collect on the Service to operate, maintain, enhance and provide all features of the Service, to provide services and information that you request, to respond to comments and questions, and otherwise to provide support to users.
  • We use the information that we collect to understand and analyze the usage trends and preferences of our users, to improve the Service, and to develop new products, services, features, and functionality.
  • We may use your email address or other information we collect (i) to contact you for administrative purposes such as customer service, to address intellectual property infringement or other claimed violations of our terms of use, or (ii) to send communications, including updates on promotions and events, relating to products and services offered by us that are related to the Service. Generally, you have the ability to opt-out of receiving any promotional communications as described below under “Your Choices.”
  • We may use “cookies” information and “automatically collected” information to: (i) personalize our Service, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Service; (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of the Service; (iv) monitor aggregate website and mobile app usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on the Service.

Sharing Or Disclosing Information

Information about our customers is an important part of our business. We DO NOT sell customer information. We share or disclose customer information only as described below. Except as described in this Policy, we will not disclose your information that we collect on the Service to third parties without your consent. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:

  • We work with third-party service providers that provide website, application development, hosting, maintenance, data transmission, data processing, and other services for us. These third parties may have access to or process your information as part of providing those services for us. However, we limit the personal information provided to these service providers to that which is reasonably necessary for them to perform their functions. In addition, they agree by contract to maintain the confidentiality of such information.
  • We may make certain automatically-collected, aggregated, or non-personally-identifiable information available to third parties for various purposes, including (i) monitoring network traffic or activity in order to detect and protect you, ourselves, or others from malware, fraud, unlawful uses, or other illegal activity, (ii) compliance with various reporting obligations, (iii) for business or marketing purposes, or (iv) to assist such parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, or functionality available through the Service.
  • We may share information with third parties for their own marketing purposes, which are subject to the separate privacy policies of such third parties. We will do this on the basis of your consent, where required by law, and if not required by law, on the basis of our legitimate interests in sharing data with our partners so that we can help you see offers and services that are most relevant to you. To learn more about your choices related to how we share your information with third parties, please see the Your Choices section below.
  • In addition, we have implemented certain Google Analytics features on our website, the app, and the Service. Visitors to our websites may opt out of certain types of Google Analytics tracking, customize the Google Display Network ads by using the Google Ad Preferences Manager, and learn more about how Google serves ads by viewing its Customer Ads Help Center. If you do not wish to participate in Google Analytics, you may also download the Google Analytics opt-out browser add-on.
  • We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with state or federal laws (such as U.S. copyright law), in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
  • We also reserve the right to disclose your information when we believe, in good faith, that disclosure is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the Service or any facilities or equipment used to make the Service available, or (v) protect our property or legal rights (including, but not limited to, enforcement of our agreements), or the rights, property, or safety of others.
  • Information about our users, including personal information, may be disclosed and otherwise transferred to an acquirer of Spoof Solutions, or to a successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets. In the event Spoof Solutions is acquired by or merged with another company, the terms of this Privacy Policy shall continue to apply. In this event, Spoof Solutions will notify you before information about you is transferred and becomes subject to a different privacy policy. Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information. Spoof Solutions also reserves the right to display targeted advertisements based on personal information.

Information Retention Policy

If you hold an account with Spoof Solutions, we do not delete the data in your account – you are responsible for and control the time periods for which you retain this data. However, except when we believe we are required to retain your personal information by law, beginning on May 25, 2018, we will only retain your personal information for two years after we become aware that you have ceased using the Service. We may not know if you have stopped using the Service, so we encourage you to contact us at Support@teletechnologies.net if you are no longer using the Service. We may retain other information that is not personally identifiable for backups, archiving, prevention of fraud and abuse, analytics, or where we otherwise reasonably believe that we have a legitimate interest in doing so.

Your Rights Under GDPR

You may access, change, or delete personal information that you have provided or that we hold about you. If we change or delete your personal information, or if you decline to actively share certain personal information with us, we may not be able to provide you with the Service or some of the features and functionality of the Service.

In addition, you may request that we not disclose your personal information to third parties (other than those that are acting as our agents to perform tasks related to the Service on our behalf, such as data processors).

If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out of receiving commercial email from us, and any other promotional communications that we may send to you from time to time, by clicking here.

Please be aware that if you opt out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten business days for us to process your request, and you may receive promotional communications from us during that period. Additionally, even after you opt out of receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Service. You may withdraw consent to certain data sharing or usage or exercise any of these rights above by sending your request to us by email at Support@teletechnologies.net or by writing to us at the address given at the end of this policy.

You also have the right to data portability. This means that you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and that you have the right to transmit that data to another controller.

If you are a user of the Service in the European Union or certain other countries, you have certain additional legal rights with regard to your information, including those identified below. Some of these rights may be subject to some exceptions or limitations. We will respond to your request to exercise these rights within a reasonable time (and in all cases within 30 days of receiving a request):

  • The right to object to profiling;
  • The right to lodge a complaint with a supervisory authority;
  • The right to request and receive an electronic copy of your personal data;
  • The right to request that we transmit your personal data directly to another controller;
  • The right to be forgotten; and
  • The right to have your data erased from our systems.

Third-Party Services

The Service may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Service. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Service. We encourage you to learn about third parties’ privacy and security policies before providing them with information.

Children

Our products and services are intended for adults. Accordingly, we do not knowingly collect, either online or offline, personal information from persons under the age of 18. If you are under 18, you may use our website and services only with permission and involvement of a parent or guardian.

Confidentiality and Security

We take the confidentiality and security of your information seriously. We limit access to your personal information to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you. We use industry-standard measures to protect your information from unauthorized access, maintain data accuracy, and help ensure the appropriate use of your information.

However, please be aware that no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot and do not guarantee the absolute security of any information you transmit to us or archive at this site. In the event that we believe that the security of your information in our possession or control may have been compromised, we may seek to notify you of that development. If notification is appropriate, we will attempt to notify you as promptly as possible under the circumstances, and if we have your email address, we may notify you by email. You consent to our use of email as a means of such notification.

International Users and Data Transfers

The Service is hosted in the United States and is intended for visitors located around the world. If you choose to use the Service from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. By providing your personal information on the Service, you consent to that transfer, storage, and processing. We may transfer personal data from the EU to the US and other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we engage in such transfers, we use a variety of legal mechanisms, including contracts and written assurances from third parties, to help ensure your rights and protections travel with your data. Please contact us if you require more information.

Conclusion

We will update this policy from time to time, and will notify you via email and our website or app. For further questions, contact us at Support@SpoofSolutions.net.

Notice to California Users

Under California Civil Code Section 1798.83 (known as the “Shine the Light” law), California residents may request and obtain from us, once a year and free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. However, Spoof Solutions does not disclose personal information to third parties for direct marketing purposes.

California residents may also request that we not share their personal information with third parties (whether or not for direct marketing purposes). We do not respond to Do Not Track signals.